Warranty Information

It is important to know that the manufacturer's warranty is valid only for products purchased in the European Union. If you wish to operate your warranty, you must contact the customer service who will guide you in the necessary steps. The warranty covers all failures but does not support damage.

Extended Warranty for Ninebot KickScooter F-Series Tyres

The extended warranty on tubeless pneumatic tyres with the extra jelly layer of the F-Series* is only applicable on punctures of original Segway-Ninebot tyres which are installed by Segway-Ninebot or their official registered partners. Normal wear and tear or any other form of damages are excluded.

The extended warranty of 2 years starts on the date of purchase as stated on your proof-of-purchase or the moment the product is activated on the Segway-Ninebot app. This offer has a limited period; the purchase needs to take place between September 1st and December 31st of 2021. This extended warranty is only applicable for end consumers and can be claimed via our authorized Service Centers which can be found on Segway.com

Please keep your receipt of purchase as proof in order to benefit from the warranty.

• Except for the tyres of the Ninebot KickScooter F25E, this model offers different tyre techniques.