After-Sales Service

After-Sales Service

Customer Service

For any questions, please contact our customer service team. We are here to help:

Phone Number: 0031202140274 (landline number)
Email Address: support-EU@segway.eu.com

Contact customer service

Repair Service

Please contact and check with your reseller if you need help. They can provide you with the necessary assistance to solve your problem or plan a repair if necessary. Make sure you have the serial number handy before contacting them.

* The serial number is located under your product, on the original box or via the Segway Mobility app. It looks like: N2G .....

Contact Repair Service

Spare parts

Looking to replace your tyres or brakes? You can now purchase spare parts to give a second life to your product!

Visit our online store to explore the options.

Buy spare parts